Frequently Asked Questions

It depends on the type of plant, but a simple rule is to water when the top 2–3 cm of soil feels dry to the touch. Most indoor plants need watering once or twice a week in summer and less frequently in winter. Always check the soil before watering to avoid overwatering. 🌱

Signs of overwatering include yellowing leaves, mushy or brown stems, and a damp or musty smell from the soil. If the soil stays wet for more than 7–10 days, reduce your watering frequency. Always ensure your pot has proper drainage holes. 💧

Most indoor plants thrive in bright, indirect light — ideally near a window but shielded from harsh direct sun. Low-light plants like pothos, snake plants, and peace lilies can do well in shadier spots. Succulents and cacti, on the other hand, need as much direct sunlight as possible. ☀️

Brown leaf tips are usually caused by low humidity, underwatering, or too much direct sun. Brown patches in the middle of the leaf can indicate overwatering or cold drafts. Try misting your plants regularly or using a pebble tray with water to increase humidity. 🍂

Choose a pot that is 2–4 cm larger than the plant's root ball. Always prefer pots with drainage holes to prevent root rot. Terracotta pots are great for plants that need good airflow to their roots, while glazed ceramic pots retain moisture better for tropical plants. 🪴

Repot your plant when roots start growing out of the drainage holes, the plant stops growing despite regular care, or the soil dries out very quickly after watering. Spring is generally the best time to repot as plants are entering their active growing season. 🌿

Absolutely! We believe in supporting you throughout your plant journey. After your purchase, you'll receive a detailed care guide for each plant. You can also reach out to our team anytime via WhatsApp or email, and we'll be happy to help you keep your plants thriving. 💬

We take great care to ensure your plants arrive in perfect condition. Each plant is secured with protective wrapping, placed in a sturdy box with ventilation holes, and cushioned to prevent movement during transit. We typically deliver within 1–3 business days depending on your location. 📦

We're sorry if your plant didn't arrive in perfect condition! Please take a photo immediately and contact us within 48 hours of delivery via email or WhatsApp. We'll replace the plant or offer a full refund — your satisfaction is our priority. 📸

Yes! Plants make wonderful, thoughtful gifts. We offer a gift wrapping service and can include a personalized message card with your order. Simply choose the gift option at checkout and fill in your message. 🎁